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Marvin® brand windows and doors are covered by our industry-leading Limited Warranty:
Marvin Windows and Doors Limited Warranty, effective 2017-12-18
Marvin High Altitude Limited Warranty Supplement, effective 2011-01-01
If you have a warranty claim, please contact the retailer from whom you purchased your Marvin window or door products, as they are near you and familiar with your purchase and/or project. Please provide the retailer with the serial number found on your Marvin window or door products. For more details, see How to Identify Marvin Products.
If you purchased Marvin products through a builder or a remodeler, you may need to contact them to find out the name and location of the Marvin retailer with whom they placed your product order. If you cannot determine the name of the retailer or distributor, search the Marvin retailer locator or call 1-800-346-5128 to find the one nearest you.
The retailer’s service representative will help diagnose the problem and determine if the parts are covered under warranty. If repair or replacement of materials is required, there may be charges for parts or labor.
If after 5 days, your local Marvin retailer or distributor has not responded to your claim, please send a written complaint to:
Please include the following information in your letter:
Once we receive your letter, Marvin Windows and Doors will respond to your claim within two working days.
Thank you for registering your recent purchase of windows and patio doors. We will be sending you a copy of the Marvin Owner's Manual. This informative brochure includes general information on cleaning, answers to common window and door questions and many other helpful hints.
There are three ways to register your Marvin products:
Complete Online Registration
Marvin products manufactured after November 2003 feature a laser etched logo and product identifiers. The etching is found on the interior of the glass, in the corner of the window sash or door panel. This etching contains the following information:
For window products manufactured before November 2003, examine the silver-colored spacer bar between the panes of insulating glass. The spacer bar runs along the outside perimeter of the glass. If the product was manufactured by Marvin, the spacer bar will bear an engraving that displays the Marvin name, and the last two digits identify the year of manufacture. The engraving may appear at any point around the perimeter of the glass.
Integrity® brand windows and doors are covered by our industry-leading Limited Warranty:
Current Integrity Warranty, effective 2014-01-01
Integrity High Altitude Limited Warranty Supplement, effective 2011-01-01
Complete the Online Registration
Infinity windows are covered by a Limited Lifetime Warranty. Owner-occupants of single-family dwellings who have purchased their windows and doors through an authorized Infinity retailer are eligible for the Limited Lifetime Warranty. To read the warranty, click the link below.
Infinity Limited Lifetime Warranty
In order to validate your Limited Lifetime Warranty on Infinity products, you must register your warranty within 60 days of installation. Please take a moment to register your products with our online warranty registration or call customer service at 1-800-533-6898.
Register Your Products
If you already own Infinity Replacement Windows, you can download the Owner's Manual for valuable information regarding the operation and care of your Infinity windows.
Download Owners Manual