California Dealer Resources
Find important resources to support your work with Marvin, all centralized in one place. If any questions come up along the way, please don’t hesitate to reach out — we’re here to help. For additional guidance, you can also explore our FAQs.
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Training & Education
View All Curriculums
All Virtual Classroom Trainings - View and register for upcoming sessions
Follow these steps to set up your account.
Contact marvinlearning@marvin.com
Lead Process
Marvin's Lead-to-Quote process gives you ownership of your leads and connects you with potential customers. Learn more about our lead process, from receiving to quoting:
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Logistics Experience
Marvin Order Communications Overview
Marvin Order Management System (OMS) Notifications:
Order Confirmation
Week of Delivery
Order Shipment
Week of Delivery Change
Delivery Discrepancy
Requesting Jobsite Delivery
Delivery Considerations Reference Guide
Business Documents:
Order Acknowledgment
Week of Delivery Summary
Shipping Change Summary
Shipping Notification: Final
Shipping Order
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Marketing
Marvin Marketing Express
Marvin Brand Guidelines
Messaging Playbook
Online Display Guide
Inspired by Marvin Blog
Marvin Merchandise
Customer Service
Our partnership with you as a Marvin dealer puts you in an excellent position to deliver value-added services to your customers after the sale.
Reviewing a customer's concern will often require a site visit to assess and document the situation.
Use these resources to determine next steps:
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Accounting & Finance
Details on payment terms, the collection policy, invoice errors, and more. View Recent Updates
An overview of the information on a Marvin invoice, and details about how and when you will receive them. View Guide
An overview of the information on a Marvin credit memo, and details about how and when you will receive them. View Guide
From Our Partners
Hear from dealers who have experienced the transition from distribution to a direct partnership with Marvin.
Michael McDonough
JILCO Window Corp.
John Niland
Woodbury Supply Company