Information Systems - Eagan, MN;

COMPUTER SYSTEMS TECH I

At Marvin Windows and Doors, we have Careers – Built around you.™ We are a world-class designer and manufacturer of wood windows and doors that relies on our years of experience, advanced technology, and the entrepreneurial spirit of our employees to continually grow our business.

We are currently seeking a Computer Systems Tech I to join our Information Systems Department at our office complex in Eagan, MN. This position will work closely with various departments to provide top of the line support to end users and our network.

Specific Responsibilities:
• End user support for Marketing, Legal, and Sales staff; visiting staff from other locations
• Install, repair, maintain, and support tech equipment including, but not limited to: installing and updating desktops, laptops, tablets, and accessories
• Maintenance of printers, supporting video conference/projectors, and telephone system
• Active Directory support, including password resets, account creations, and on-going maintenance
• Server support, including server builds and server maintenance
• Core required work hours are Monday-Friday 8a-5p with infrequent weekend work and travel

Knowledge / Skills / Abilities:
• Ability to confidently communicate with end users, understand end user requests, and follow-through
• Patience while working with end users who may have minimal technology skills
• Comprehensive understanding of the Windows XP/7/8 operating systems environment
• Working knowledge of Office 2007, Server 2003 and 2008, 1E 9 and 10
• Comprehensive understanding of laptops, tablets, desktops, printers, and network hardware/software
• Working knowledge of Outlook Exchange, specifically calendar, .pst files and proxy
• Knowledge of Active Directory, specifically how to configure and manage objects, organizational units, groups, and permissions
• Understanding of security policies, protocols, and best practices for networking, resource accessibility, NTFS permissions, etc.
• Working knowledge of the IP phones system, hardware, account creation, and management via ShoreWare Director server software
• Working knowledge of how to install and troubleshoot VPN and resolve network connectivity issues
• Working knowledge of how to troubleshoot the Polycom Video Conference systems and projectors

Experience / Education:
• Two or Four year degree related to Computer Science or equivalent work experience in same environment
• Vendor neutral certification requiring thorough knowledge of computer hardware, operating system software, and networking technologies is preferred
• Minimum requirement of CompTIA A+ certification

If you meet these qualifications and you are ready to accept this exciting opportunity, please apply with a cover letter, resume, and salary history/requirements to:

Marvin Windows and Doors
ATTN: Brenda, HR
Email: apply@marvin.com
Website: www.marvin.com
EOE

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